Getting Started

Everything you need to know to start using Roof

Landlord

For Landlords

Manage properties and tenants
Renter

For Renters

Pay rent and submit requests

For Landlords

1

Create Your Account

Download the Roof app and sign up using your email. Select "Landlord" as your role during registration.

Landlord signup screen
2

Add Your Properties

Tap the "+" button on your home screen to add a property. Include details like address, photos, and rental terms.

Add property screen
3

Add Tenants

Add your tenants to each property. Once added, they can log in and start using the app immediately.

Invite tenants screen
4

Track Payments

Navigate to the Payments tab to view all rent transactions. You'll see payment history, upcoming due dates, and any overdue payments.

Payments dashboard
5

Handle Maintenance

When tenants submit maintenance requests, you'll receive a notification. View photos, add notes, and update the status as you work on repairs.

Maintenance dashboard

For Renters

1

Join Your Property

Download the Roof app and create your account. Once your landlord has added you, simply log in to see your property.

Join Property
2

View Property Details

On your home screen, you'll see your property information, upcoming rent due date, and recent updates.

Your Property Screen
3

Submit Maintenance Requests

Need something fixed? Navigate to the Maintenance tab and create a new request. Describe the issue, add photos, and submit.

Submit Maintenance Request
4

Track Requests

All your maintenance requests are saved in the Maintenance tab. You'll receive notifications when the status updates.

Track Requests
5

Connect with Community

Use the Community tab to connect with other tenants and stay updated on property events.

Community

Community Features

  • Assign chores and keep shared to-do lists up to date
  • Collaborate on grocery runs with live shopping lists
  • Reserve shared amenities without double booking
  • Track expenses, view healthy food reports, and sync items to the shared grocery list
Shared to-do list
Shared To-Do List
Shared grocery lists
Shared Grocery Lists
Amenities and reservations
Amenities & Reservations
Expense details
Expense Details

Frequently Asked Questions

How do I connect my Stripe account to receive payments?

To connect your Stripe account:

  1. Go to your Profile tab
  2. Tap Stripe Account to edit your Stripe ID
  3. Enter your Stripe account ID to link your account
  4. Once connected, you'll automatically receive rent payments to your linked bank account

What payment methods can tenants use?

Tenants can pay rent using credit cards (Visa, Mastercard, American Express). All payments are processed securely through Stripe.

Can I switch between landlord and renter accounts?

Currently, each account is tied to a single role (landlord or renter). If you need both roles, you can create a separate account with a different email address.

How do I track maintenance request status?

All maintenance requests go through these statuses:

  • Open – Request received and awaiting review
  • In Progress – Landlord is working on the issue
  • Completed – Issue has been resolved

Can I add photos to maintenance requests?

Yes! When creating a maintenance request, you can add multiple photos to help describe the issue. This helps landlords understand the problem before visiting. You can take new photos or select existing ones from your camera roll.

What can I do with community features?

The Community tab helps roommates coordinate daily life:

  • Shared To-Do Lists – Create and assign chores
  • Grocery Lists – Collaborate on shopping lists in real-time
  • Amenity Reservations – Book shared spaces like laundry rooms or common areas
  • Expense Tracking – Split and track shared expenses

Ready to Raise the Roof?

Download Roof and simplify your property management today

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